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1. I've forgotten my password.
If you forget your password, you have to reset it before you can use myCPD again. You can reset your password by answering your secret question.
- In the left side box, click Forgot Password.
- Type the your User ID, Security Question along with Answer.
- Click Submit.
2. I can't sign in.
If you can't log in to a website with your User ID, try the following:
- Check that the myCPD network isn't temporarily out of service.
- Make sure that you typed your password correctly. If you've forgotten your password, try to reset it.
- Make sure that you have configured your browser to allow cookies (A small text file, created by a website, that stores information on your computer. For example, your preferences when visiting those sites.) . If your browser doesn’t allow cookies, you can’t sign in with your myCPD.
3. How do I set up a new account?
You can register yourself on myCPD.
4. How do I change my password?
To help protect your personal information, change your password regularly. To change your password, follow these steps:
- Log in to myCPD
- Under Utilities, and then click Change Password.
- In the Current Password box, type your current password.
- Type and confirm a password for your account.
- Then click Submit. A email notification will be sent to your email.
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